Managing FedEx Insight Notifications

FedEx Notifications

FedEx Insight has now been integrated into the Ticket Evolution portal so FedEx generated notifications can be sent out to the offices associated with tracking information on TEvo Orders. This will deliver emails on Shipments, Deliveries, and Exceptions of packages, help you manage what types of FedEx Insight Notifications your office would like to receive as well as manage where these notifications will be delivered. 

Notes: Order IDs where airbills are generated will be referenced in these emails. Partners should add one (+1) to the order ID referenced in the email.

Reference:                      1116:o2342997 (could be referencing order 2342998)

Please feel free to contact us with questions.

How to Use FedEx Notifications

In order to manage which email address receives notifications I must...

1. Log into my brokerage's Settings App
2. Select the 'Brokerage' Tab
3. Click 'Offices'
4. Click 'Edit Notification Settings'
5. Populate the 'Recipient Email Address' field

In order to manage which FedEx Insight notifications I receive I must...

1. Log into my brokerage's Settings App
2. Select the 'Checkout' Tab
3. Click 'Notifications'
4. Check the boxes corresponding to the types of emails you'd like to receive

In order to deactivate sending of FedEx Insight Notifications..

1. Log into my brokerage's Settings App
2. Select the 'Checkout' Tab
3. Click 'Notifications'
4. DESELECT ALL boxes