On Heroku, I recieve "<Curl::Err::SSLCaertBadFile: Curl::Err::SSLCaertBadFile>" when using the API unless I turn ssl_verify off. Any ideas why this would be happening, how to fix it, and what the implications are (reduced security I gather!)? Thanks you for your help!
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Permanently deleted user The SSL cert that we're using in our sandbox environment is a valid GoDaddy wildcard certificate. I'm not sure why the Heroku environment would be unable to recognize this as valid. I suggest contacting their support team.
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Brad Carson This is the production environment. They suggested the problem might be at the Ticket Evolution end, but I'll check back with them and see. Thanks.
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Brad Carson This issue disappeared with the transition to Faraday.
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