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Problem creating an address for an existing client

Mike Willis

December 20, 2011 14:27

Answered

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Originally from ticket #3655.

I'm having trouble creating an address for an existing client. the server response is "(400) Bad Request". The url I am requesting is "api.ticketevolution.com/clients/1868/addresses" where 1868 is the id an an existing client. I have verified that the client exists.

I used the sample data some the api documentation as the post data ('{"addresses":[{"postal_code":"68577","locality":"West Lambertfort","street_address":"035 McCullough Manor","region":"MN","country_code":"AI"}]}')

I've tried a number of variations but I can get this to work. Do you have any ideas as to what I am missing?

thanks

Please try again but add a 'label'. I believe that label is required.

--

Ticket Evolution API Evangelist

Co-Author of the PHP Library

https://github.com/ticketevolution/ticketevolution-php

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7 comments

• 0
  
  Mike Willis December 21, 2011 04:03

  I updated the string to {"addresses":[{"label":home","postal_code":"68577","locality":"West Lambertfort","street_address":"035 McCullough Manor","region":"MN","country_code":"AI"}]} but I get the same error.

• 0
  
  Permanently deleted user December 21, 2011 21:31

  I'm still trying to confirm with the engineers which properties are required. Have you tried this with any other data? The example data currently in the documentation is horrible because it does not contain real examples. For example, I wonder if maybe it isn't accepting it because the country_code is not a real country_code.

  I know it works with the following data:

  $address1->company = 'Moe’s Tavern';
  
  $address1->street_address = '555 Evergreen Terrace';
  
  $address1->locality = 'Springfield';
  
  $address1->region = 'MG';
  
  $address1->postal_code = '58008-0000';
  
  $address1->country_code = 'US';
  
  $address1->label = 'Work';

  Incidentally, we're getting ready to roll out all new documentation with usable, real world examples and the ability to have it show you examples using your credentials so that you can actually copy/paste them and use them. They will also have the ability to choose your language and show the documentation in your language. I am told those new docs should be live this week.

• 0
  
  Mike Willis December 23, 2011 02:20

  I am still not able to get this to work. Can you do me a favor and show me exactly what you are sending and what address you are posting it to? Maybe I have the wrong url or maybe my json is not properly formatted.I have tried everything I can think of but I am obviously not thinking of everything.

  Also, is the new documentation going to be live tomorrow? My launch date is quickly approaching...

   

• 0
  
  Permanently deleted user December 23, 2011 02:54

  Have you setup the sample app that comes with the PHP Library? It can execute pretty much any API call and it even shows you the code to create it (and you can look at the source code behind it).

  That example I posted is directly from that.

• 0
  
  Mike Willis December 23, 2011 02:56

  I am developing in .Net.

• 0
  
  Permanently deleted user December 23, 2011 03:34

  Here is how I create client addresses with the PHP Library:

  $address1 = new stdClass;
  $address1->company = 'Moe’s Tavern';
  $address1->street_address = '555 Evergreen Terrace';
  $address1->locality = 'Springfield';
  $address1->region = 'MG';
  $address1->postal_code = '58008-0000';
  $address1->country_code = 'US';
  $address1->label = 'Work';

  $addresses[] = $address1;

  $results = $tevo->createClientAddress($clientId, $addresses);

  And here is the POST it generates:

  POST /clients/223/addresses HTTP/1.1
  
  Host: api.sandbox.ticketevolution.com
  
  Connection: close
  
  Accept-encoding: gzip, deflate
  
  Content-Type: application/x-www-form-urlencoded
  
  User-Agent: TicketEvolution_Webservice
  
  X-Token: 9cc89b17e7567419923d5dee2b5f8773
  
  Accept: application/vnd.ticketevolution.api+json; version=8
  
  X-Signature: mrB0NZ+hOuvds456lyVK5Yo4AeQTYx+MNeiL8a7666=
  
  Content-Length: 189
  
  {"addresses":[{"company":"Moe\u2019s Tavern","street_address":"555 Evergreen Terrace","locality":"Springfield","region":"MG","postal_code":"58008-0000","country_code":"US","label":"Work"}]}

• 0
  
  Mike Willis December 23, 2011 04:11

  thanks, your post of the accepted JSON was just what I needed. I had a combination of problems with values and formatting the JSON. I was able to create an address.